TRANSPARENT PRICING, NO HIDDEN FEES
VIIO is committed to full transparency, clearly outlining every cost associated with our products.
FEES AND COMMISSIONS FOR YOUR VIIO PRODUCTS
VIIO ACCOUNT FEES
| Description | Value |
|---|---|
| VIIO account opening | Free |
| Monthly maintenance fee | $0 USD |
| Transfer fee between VIIO accounts | Free |
| Transfer fee to crypto wallet | Depends on the network** |
| Withdrawal fee in COP | No cost * |
| Withdrawal fee in USD | No cost * |
| Withdrawal fee in CAD | No cost * |
| Withdrawal fee in AUD | No cost * |
| Withdrawal fee in EUR | No cost * |
| Withdrawal fee in GBP | No cost * |
| Withdrawal fee in MXN | No cost * |
| Deposit fee in COP via PSE | No cost * |
| Deposit fee in COP via bank transfer | No cost *** |
* Currently exempt.
** The commission depends on the sending network and is not charged by VIIO. The value may vary according to network demand.
*** Your bank may charge a fee. This is independent of VIIO.
YOUR VIIO VIRTUAL CARD FEES
| Description | Value |
|---|---|
| Issuance | Free |
| Reissuance | $0 USD |
| Monthly maintenance fee | $0 USD |
| Domestic transaction fee (COP) | Depends on VISA type and exchange rate |
| Fee for international purchases | Depends on VISA type and exchange rate |
YOUR VIIO PHYSICAL CARD FEES
| Description | Value |
|---|---|
| Issuance | No cost * |
| Reissuance | $5 USD ** |
| Physical card issuance fee | $5 USD *** |
| Monthly maintenance fee | Free |
| Domestic transaction fee (COP) | Depends on VISA type and exchange rate |
| Fee for international purchases | Depends on VISA type and exchange rate |
| National ATM withdrawals | Depends on the ATM operator |
| International ATM withdrawals | Depends on the ATM operator |
* Currently exempt.
** Replacing your physical card costs $5 USD, deducted from your account balance upon successful replacement. The replacement is free only in the following cases:
(i) If the physical card is defective, provided the damage is not due to user misuse.
(ii) When the process of clarification of unrecognized charges results in favor of the Client.
*** If you do not have the $50 USD in your account, required to request your physical card, you can pay $5 USD. The amount will be deducted upon successful request.
VIIO reserves the right to modify these values. By using our services, you agree to our terms and conditions.
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