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  2. How long does the physical card take to arrive and how to activate it?

How long does the physical card take to arrive and how to activate it?

VIIO

VIIO

Publish date: 10/15/2026

Last updated: 10/15/2026

Delivery time depends on the city: up to 5 business days in Bogotá, Medellín and Cali; up to 8 business days in cities such as Cartagena, Santa Marta or Pereira; and up to 12 business days in other cities such as Tunja or Armenia.

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